Welcome to NotJustAMug.co.uk. We like to keep things fun, but this is the page where we have to get a bit serious – just to cover all bases.
Please read the following information carefully, as it explains the limitations of liability and general disclaimers related to our website, products, and content.
1. Product Use
Our mugs are designed for everyday use and enjoyment. Unless otherwise stated, they are suitable for hot and cold drinks. We recommend handwashing personalised or printed mugs to help preserve the design over time. Use in dishwashers or microwaves is at your own risk, and NotJustAMug.co.uk accepts no responsibility for any damage caused.
2. Personalised Products
We print exactly what you submit when ordering personalised items. Please double-check your spelling, names, dates and photos before confirming your order. We cannot offer refunds or replacements for mistakes that were provided during the customisation process.
3. Colour Representation
We do our best to ensure that product images are as accurate as possible. However, colours may vary slightly due to screen settings or printing methods. Small variations are not considered defects.
4. Customer-Submitted Content
By uploading images, messages or names to be printed on mugs, you confirm that you own the rights to use that content, or that you have permission to use it. We accept no responsibility for any copyright infringements arising from customer-submitted designs.
5. External Links
Our website or communications (like emails or blog posts) may occasionally include links to other websites or services. We don’t control those websites and aren't responsible for their content, policies or availability.
6. Limitation of Liability
We do our absolute best to provide top-quality mugs and a smooth shopping experience. That said, NotJustAMug.co.uk shall not be held liable for any indirect or consequential loss (including missed birthdays, broken hearts or lukewarm tea) arising from the use of our website or products.
7. Changes to This Disclaimer
We reserve the right to update or change this disclaimer at any time without notice. It’s a good idea to check back here occasionally if you're into that sort of thing.
If you’ve got any questions about this disclaimer—or anything else for that matter—feel free to get in touch with our friendly team at support@notjustamug.co.uk.