Delivery Information

Standard Delivery (Royal Mail 48 Tracked)

  • Delivery within 2–3 working days of dispatch

  • Flat rate: £3.95 (covers up to 4 mugs)

  • Tracking included

Express Delivery (Royal Mail 24 Tracked)

  • Delivery within 1–2 working days of dispatch

  • Flat rate: £4.95 (covers up to 4 mugs)

  • Tracking included

Bulk Delivery (DPD Courier Service)

  • For orders of 5–40 mugs

  • Delivery within 1–2 working days of dispatch

  • Flat rate: £11.99

  • Signature required on delivery

Additional Information

  • All mugs are made to order; please allow 2–5 working days for production before dispatch.

  • You will receive an email confirmation with tracking details once your order has shipped.

  • If an item is out of stock, we will notify you and offer the option to wait for restocking or to cancel for a full refund.

If you have any questions about delivery or need further assistance, please contact us at support@NotJustAMug.co.uk.