Call: 03301339181   Email: support@notjustamug.co.uk

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This privacy policy applies to NotJjustaMug.co.uk and sets out how we collect, use, share and protect your personal data. It applies to all users of our website and customers who purchase goods or services from us.

Information we collect

We collect personal data from you when you:

  • Create an account on our website
  • Make a purchase from our website
  • Sign up to receive our newsletter
  • Contact us via phone, email or social media

 

The types of personal data we may collect includes:

  • Contact details – your name, email address, phone number and postal address
  • Purchase history – a record of the products and services you have purchased from us
  • Communications – details of emails, calls and messages between us

 

How we use your personal data We use your personal data:

  • To provide products and services to you
  • To process orders and deliver your purchases
  • To manage your account, including processing payments
  • To contact you about your purchases and account
  • To notify you about changes to our policies and terms
  • To respond to your queries and complaints

Sharing your data

We will never sell your personal data or share it with third parties for marketing purposes.

The only times we will share your data are:

  • With third party service providers we use to help run our business e.g. payment processors, delivery companies, website hosts etc. We only share information necessary for them to perform these functions and require they have appropriate security measures in place.
  • If required by law, such as responding to a legal process or court order.

Data retention

We will only retain your personal data for as long as necessary to fulfil the purposes for which it was collected.

After this time it will be securely deleted. Retention periods can vary based on the type data collected.

Your rights Under the UK GDPR you have the following rights:

  • To access the personal data we hold about you via a Subject Access Request
  • To have your data rectified if it is inaccurate or incomplete
  • To have your data deleted or removed if there is no compelling reason for its continued processing
  • To restrict the processing of your data in certain circumstances
  • To object to your data being used for marketing or profiling
  • To have your data transferred to another organisation in certain circumstances

If you wish to exercise any of these rights, please contact us using our contact form.

Cookies

Our website uses cookies to distinguish you from other users which helps us provide you with a good experience. For detailed information on the cookies we use, please read our cookie policy.

Changes

We may need to update this privacy policy periodically so we recommend you re-visit this information from time to time. This version was last updated on 25th July 2023.

Contact Details

If you have any questions relating to this privacy policy or how we use your personal data, please contact us using our contact form.

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